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RICHMOND'S PREMIER SCRUBS AND MEDICAL SUPPLY STORE

Return & Privacy Policy

Our Return Policy

Items Purchased in our Richmond, VA location:

Most returns and/or exchanges are accepted within 14 days of purchase if the items are unused, still in their original packaging and have ALL tags attached.

The following items will only be accepted within 7 days of purchase: 

    • Bath Safety Products including Chairs, Benches and Toilet Seats
    • Ostomy and Incontinence Supplies
    • All Pillows & Cushions
    • Stethoscopes
    • Wheelchairs & Transport Chairs


Non-Returnable Items include, but are not limited to:

 

    • Compression socks or hosiery
    • Gloves, masks and wound care
    • All clearance items
    • Coronavirus Supplies

 

 

RESTOCKING FEES:

  • If a returned item is opened or used, a restocking fee of up to 50% may be charged and the remainder will be issued in a store credit.  

  • All "Special Order" items will be charged a 50% restocking fee if returned. 

  • Non "Special Order" Wheelchairs and Transport Chairs will be charged a 10% restocking fee.

 

Items Purchased Online:

  • Most returns and/or exchanges are accepted within 30 days of purchase if the items are unused, still in their original packaging and have ALL tags attached.

  • Customers who wish to return items bought online will be required to pay shipping costs to return the item to us. 

  • All clearance items are final sale. 

 

Privacy Policy and Terms of Service

 This Privacy Policy governs the manner in which All Med Express collects, uses, maintains and discloses information collected from users (each, a "User") of the www.allmedexpress.com website ("Site"). This privacy policy applies to the Site and all products and services offered by All Med Express.

Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, respond to a survey subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

All Med Express collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Sharing your personal information

All Med Express does not share any client data with third parties for marketing, promotional purposes, or any other purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.
We may disclose your personal Information under the following limited circumstances:

  • We have obtained your consent.
  • We need to enforce our Terms of Service.
  • We share information with partners or affiliates that have signed non-disclosure agreements with us only to provide you with a specific service.
  • We may provide such information to a company controlled by or under common control with All Med Express for any purpose allowed by this Policy.
  • We respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
  • When we believe it is necessary to disclose Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to anyone’s physical safety, violations of All Med Express Terms of Service, or as otherwise required by law.
  • We transfer Personal Information about you if All Med Express or its assets are acquired by or merged with another company.

We may share aggregated, non-identifiable information with others without further notice to you, such as the total number of people who used the Service in a specific month or the total number of messages sent during a particular period.

Changes to this privacy policy

All Med Express has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

All Med Express

9820 A Midlothian Turnpike Richmond, VA 23235

804-864-0011

sales@allmedexpress.com

 

 

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